Our publication on the use of passive voice to tone down salesiness, be more diplomatic, and sound more sensitive is published in one of Medium's leading publications - The Writing Cooperative.
The passive voice has gotten a bad rap in the past few years; writers and proofreading software alike frown upon its use. But the passive voice has its benefits when used wisely and not out of laziness.
Read the article here to learn the nuances of using it in your business communication with clients, end customers, and employees.